Aloha, my name is David Pham
Lead Designer @CallRail | Cox Automotive, Salesforce, MailChimp alum | Simplifying visions into intuitive, lovable, revenue-driving designs
About Me
I'm a Lead Product Designer who's obsessed with clarity, speed, and results. At Salesforce, I led UX for Inbox and Sales Cloud—tools that helped drive $7.58B in revenue and boosted user productivity by 90%.
At Cox Automotive, I worked on the largest self-managed vehicle transport platform in the U.S., streamlining logistics for millions of shipments. At Mailchimp, fine-tuned my compassion for customer pain points and goals for a platform sending 1B+ emails daily to 14M+ users.
Now at CallRail, I lead design for marketing analytics tools that help small businesses punch above their weight. I bring deep UX expertise, technical fluency in the MEAN stack, and a bias toward action.
I thrive on solving hard problems with small, fast-moving teams.
Work Experience
CallRail
CurrentLead Product Designer
2025-Present
Leading design for call analytics and intelligence products.
Cox Automotive
Senior UX Architect
2024-2025
Collaborated on Central Dispatch, an industry-leading B2B platform used by thousands of vehicle transportation professionals, streamlining field service management for dispatchers, technicians, and customers.
Nelnet
Senior Product Designer
2023-2024
Led the design of a mobile app for Nelnet Ventures, expanding our reach to a new market by collaborating with a cross-continental team (US and Philippines).
Salesforce
Staff Product Designer
2017-2023
Led UX for Inbox and Sales Cloud, driving $7.58B in revenue and boosting user productivity by 90%.
Bootcamp
UX Designer
2016-2017
Intensive training program focused on user experience design principles and modern design methodologies.
Mailchimp
Product Designer
2012-2014
Transformed technical jargon into easy-to-understand explanations and demos, fostering trust and clarity.
Let's Connect
Always excited to discuss design, technology, and new opportunities.