Aloha, my name is David Pham

Lead Designer @CallRail | Cox Automotive, Salesforce, MailChimp alum | Simplifying visions into intuitive, lovable, revenue-driving designs

About Me

I'm a Lead Product Designer who's obsessed with clarity, speed, and results. At Salesforce, I led UX for Inbox and Sales Cloud—tools that helped drive $7.58B in revenue and boosted user productivity by 90%.

At Cox Automotive, I worked on the largest self-managed vehicle transport platform in the U.S., streamlining logistics for millions of shipments. At Mailchimp, fine-tuned my compassion for customer pain points and goals for a platform sending 1B+ emails daily to 14M+ users.

Now at CallRail, I lead design for marketing analytics tools that help small businesses punch above their weight. I bring deep UX expertise, technical fluency in the MEAN stack, and a bias toward action.

I thrive on solving hard problems with small, fast-moving teams.

$7.58B
Revenue Impact
90%
Productivity Boost
14M+
Users Impacted

Work Experience

CallRail

Current

Lead Product Designer

2025-Present

Leading design for call analytics and intelligence products.

Cox Automotive

Senior UX Architect

2024-2025

Collaborated on Central Dispatch, an industry-leading B2B platform used by thousands of vehicle transportation professionals, streamlining field service management for dispatchers, technicians, and customers.

Nelnet

Senior Product Designer

2023-2024

Led the design of a mobile app for Nelnet Ventures, expanding our reach to a new market by collaborating with a cross-continental team (US and Philippines).

Salesforce

Staff Product Designer

2017-2023

Led UX for Inbox and Sales Cloud, driving $7.58B in revenue and boosting user productivity by 90%.

Bootcamp

UX Designer

2016-2017

Intensive training program focused on user experience design principles and modern design methodologies.

Mailchimp

Product Designer

2012-2014

Transformed technical jargon into easy-to-understand explanations and demos, fostering trust and clarity.